Mining the Silent Evidence discusses intricacies of brand funnels and filters for discovering opportunities and consumer groups to target.
A Step Further – Measuring Improvement of NPS
A Step Further – Measuring Improvement of NPS explains how to discover which factors improve the Net Promoter Score metric which reflects consumers’ recommendations of a product or brand.
Marketing Research Insights: 22 Visual Displays
Michael Lieberman is the co-author of Marketing Research Insights: 22 Visual Displays, a compilation of practical, real-world visual display examples for enhancing market research data reports and presentations. The ebook includes sections such as Research Process, Customer Satisfaction, Competitive Analysis, Win/Loss Research, and Brand Awareness, and the charts are accompanied by usage tips.
Revenue Forecasting – Is there Money in Mouth Pain?
Revenue Forecasting – Is there Money in Mouth Pain? answers the question, ‘How much money, potentially, can a new over-the-counter mouth pain relief medicine make.’
We all think we’re great – measuring social desirability
We all think we’re great – Measuring Social Desirability demonstrates the importance of properly phrasing survey questions for validity.
The Price Toolbox
The Price Toolbox is an article published in Admap Magazine summarizing various pricing methods and their effectiveness.
Enhanced Customer Segmentation – Targeting the Golden Egg
Enhanced Customer Segmentation – Targeting the Golden Egg is an application of multi-dimensional cluster analysis and water-fall direct marketing techniques.
The Power of Segmentation
The Power of Segmentation examines the price differences various segments of drivers are willing to pay for gasoline.
Segmenting the Burger Market
Segmenting the Burger Market is a key communication strategy for the fast-food industry.
Design Performance – The Kano Model
Design Performance – The Kano Model, published in Quirk’s Marketing Research Review, offers insight into product attributes perceived to be important to customers. The purpose of the tool is to support product specification and discussion through better development team understanding on differentiating product features, as opposed to focusing initially on customer needs, then forming strategic communications to meet those needs.
Recession Lessons: How Research Buyers and Suppliers Can Cope
Recession Lessons: How Research Buyers and Suppliers Can Cope was published in Quirk’s Marketing Research Review
How Research Can Find The Truth About Respondents’ Bad Behavior
How Research Can Find The Truth About Respondents’ Bad Behavior addresses how to collect accurate data which is subject to social desirability pressures.
Tacos in Tel Aviv
Tacos in Tel Aviv, published in Quirk’s Marketing Research Review, demonstrates how a Monte Carlo simulation analyzed the primary survey research in a market forecast feasibility study about bringing a chain of upscale Mexican restaurants to Israel’s Silicon Valley.
Two Ways to Visualize ‘Small Data’
Small Data Visualization, published in Quirk’s Marketing Research Review, presents two examples for examining primary research – a two-step cluster analysis and a data-mining example that takes existing consumer purchase data and reports the items in which the client should specialize to connect to the greatest number of other products.
Helping Wrangle Big Data: Monte Carlo for Marketing Research
Helping Wrangle Big Data: Monte Carlo for Marketing Research explains the usefulness of Monte Carlo simulations for ROI, loyalty, product development, customer satisfaction and regression modeling.
Steering the Vote – The Case of the Oglala Sioux Casino
Steering the Vote – The Case of the Oglala Sioux Casino explains how regression analysis can indicate which issues in a referendum campaign motivate supporters and which move voters to become supporters.
Cruise ship accidents lead to increases in customer inquiries because they expect bargain rates. Counterintuitive Marketing, published in Research World Magazine, describes additional examples of this phenomenon.